FAQS

BRIGHT STARRYS LLC
Website: brightstarrys.store
Email: ashley@brightstarrys.store
Phone: 814-351-1634
Address: 6834 Sampson Ln Apt 1, Cincinnati, OH 45236


1. What types of women’s clothing do you sell?

We specialize in a wide range of women’s fashion including dresses, tops, pants, skirts, and seasonal collections. All items are carefully curated for style, comfort, and quality.


2. Do you ship internationally?

Currently, we only ship within the United States. Stay tuned as we expand to more countries soon.


3. How long will it take to receive my order?

Standard shipping typically takes 5–8 business days. We also offer expedited options at checkout.


4. How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. You can use it to track your package via the shipping provider’s website.


5. What is your return policy?

We offer a 30-day return window for unworn, unwashed, and undamaged items. Please visit our Refund Policy page for full details.


6. How can I change or cancel my order?

If your order hasn’t shipped yet, please email us at ashley@brightstarrys.store as soon as possible. We’ll do our best to update or cancel it before processing.


7. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure checkout methods.


8. Is my personal information safe?

Yes, we value your privacy. All transactions are encrypted and secure. Please read our Privacy Policy for more details.


9. How do I choose the right size?

Each product page includes a detailed size chart. If you’re unsure, feel free to email us and we’ll be happy to help you choose the best fit.


10. Do you offer gift cards?

Yes! Digital gift cards are available and can be purchased directly from our Gift Card section.

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